News: Cloudflare Outage on 18th of Nov 2025

The reason that we setup this notice was to notify clients who is using CloudFlare DNS service instead of using our DNS. As we receive a numbers of customer ticket asking "Why our website is down", when there is no issue with our webserver or network, and we done a investigating check and notice the issue was caused by Customers using Cloudflare DNS which is down lead to their websites unreachable with Error Code 500.

As you can see that almost all the websites using Cloudflare DNS is down with Error Code 500, and this is not the first time for Cloudflare DNS goes down, unless you are using the Pro or Paid version of the service, if not any of the Free version is all down. So we recommend customers to use our DNS instead of CloudFlare dns, unless you using the Pro or Paid version, but 99% of the users is using CLoudflare free version.

So if your website is unable to reach check your DNS first before contacting your Provider, unless you using your Provider DNS. Eg. for Cloudflare dns can check the status at https://www.cloudflarestatus.com/

Why should we using MangoXchange DNS instead of using any 3rd Party Free DNS. The Answer is very easy, as our DNS system is using Clustering Setup which mean if dns1 down it will automatic work on dns2, which is not base on a Single Datacenter or Single Line. We have DNS servers in 8 different POP clustering with 4 setup, so we can provide our customers using our DNS with almost ZERO downtime. Of cos we are not saying 3rd party DNS no good, usually for such DNS company, free version got no policy but it all depend on your own choice.

So overall, we recommend customers use your own hosting provider DNS for better Reliable and Stable pointing of your domain or website, rather than using 3rd Party Free DNS.